Terms of Use

Last updated October 5, 2026.

By using this website, you agree to the following terms and conditions. Discover INTRO is the marketing and tour-booking site for INTRO Cleveland, 2075 W 25th St, Cleveland, OH 44113.

Use of this website

This website provides information about INTRO Cleveland and lets you request and schedule a tour. You agree to use the site only for lawful purposes and not to misuse it or interfere with its operation.

No guarantee of availability or pricing

All information on this site, including pricing, availability, features and specifications, is subject to change without notice. Apartments, pricing and availability may vary and are not guaranteed until confirmed by INTRO Cleveland. An apartment is held only once an application is fully complete.

No professional advice

Information on this site is for general information only and is not financial, legal or real estate advice.

Tours and appointments

A tour you request on this site is a request until you receive a confirmation from us or tap the confirm button in our email. We may contact you to confirm, change or cancel a tour time. You can reschedule or cancel from the link in your confirmation email or by calling the leasing office.

Messages from us

If you check the consent box on a form, you agree to receive calls, texts and emails from Discover INTRO about your tour and available apartments at the phone number and email you provided, including through automated technology. Consent is not a condition of renting. Message and data rates may apply. Reply STOP to opt out of texts, and use the unsubscribe link in any email to opt out of email. See the Privacy Policy for how we use your information.

Intellectual property

All content on this website, including text, images, logos and design, belongs to INTRO Cleveland or its licensors and may not be copied, reproduced or distributed without permission.

Your submissions

When you submit information through our forms, chat or other means, you confirm that it is accurate, you give us permission to contact you about your request, and you agree to the use of your information described in our Privacy Policy.

Chat and automation

This website may use automated systems, including chat, to respond to inquiries, collect information and help with scheduling. These tools are provided for convenience and may not always be error-free.

Limitation of liability

INTRO Cleveland is not liable for any damages resulting from use of, or inability to use, the website; errors or omissions in its content; or third-party services or integrations.

External links

This site may contain links to third-party websites. We are not responsible for their content or practices.

Changes to these terms

We may update these Terms of Use at any time. Continued use of the site means you accept any changes.

Contact

INTRO Cleveland
2075 W 25th St
Cleveland, OH 44113
Phone: (216) 294-1300